Perturbations of business as usual:
Customers assert claims for alleged defects, your company has received goods of inferior quality from a supplier or somebody has infringed the intellectual property rights of your company. At all costs you should avoid any "accidental" acknowledgement of third party claims by an exchange of informal correspondence or by an unmindful word within a telephone call. Your claims vis-à-vis your supplier might become time-barred sooner than you think. And it should be ensured that your company will not be deprived of any potential recourse claims in case that allegations against your company turn out to be well-founded.